Updating Issues

Update package not available

Updates can only process if your license key is activated.

To activate your license key, go to Appearance > GeneratePress in your Dashboard, and add it into the license key field on the right.

Getting an unauthorized message

If your license key is already activated, but you’re getting an “Unauthorized” message, you most likely need to remove your license key and save – then re-add it and save.

This happens when your URL has changed since your license key was activated.

Email activation failed

Our email activation system was being bombarded by spam, so we had to switch back over to license keys. If you never activated your email, you’ll have to¬†manually update to the latest version in order to activate your license key and get updates through your Dashboard.

Manually updating

If all else fails, you can always manually update.

Doing so requires you to delete the current plugin, and upload the new version.

You won’t lose any of your settings this way – it’s the same process that happens when you update via the Dashboard, it just takes a few minutes longer.